Party Magic Events – Frequently Asked Questions (FAQs) 🎉

What areas do you cover?

We provide party hire and entertainment services across Gwent & South Wales, including Newport, Cwmbran, Abergavenny, Monmouth, Chepstow, Pontypool, Blackwood, Ebbw Vale, Tredegar, Brynmawr, Abertillery, Blaina, Risca, Caerphilly, and surrounding areas we will also cover parts of England & West Wales but these my include additional charge due to distance. If you’re unsure whether we cover your location, feel free to contact us!

How do I book a party package or hire equipment?

Booking with Party Magic Events is easy! Simply:
✅ Browse our services on our website.
✅ Fill out our booking enquiry form or contact us directly via phone, email, or social media.
✅ Choose your preferred date, package, and any add-ons.
✅ Secure your booking with a deposit (if required).
We’ll take care of the rest, ensuring a stress-free and magical event!

What types of events do you cater for?

We cater to all types of children’s and family-friendly events, including:
🎈 Birthday parties
🎀 Baby showers & christenings
🎭 School fairs & community events
🎊 Corporate family days
🏡 Garden parties & private
celebrations
No event is too big or too small – we tailor our services to suit your needs!

What soft play and inflatable hire options do you offer?

We offer a range of soft play and inflatable hire options suitable for different age groups, including:
✔️ Toddler soft play packages with ball pits, slides, and ride-ons.
✔️ Bouncy castles for children of all ages.
✔️ Themed backdrops to match your party theme.
✔️ Indoor & outdoor setups depending on venue space.

Can I hire a mascot or character entertainer for my child’s party?

Absolutely! We have a huge selection of over 50 mascots and characters available for meet & greets, party hosting, and entertainment. Whether it’s a princess, superhero, cartoon favourite, or festive character, our trained entertainers bring excitement and joy to every event!

Do you provide full party packages?

Yes! We offer customisable party packages, including:
🎊 Themed decorations & balloon styling
🎂 Cake tables & personalised backdrops
🎶 Music, games & party hosting
📸 Photo opportunities with mascots & characters
💡 Lights, props & more to enhance your party experience!

How long do your party bookings last?

Most party hire packages last between 2-4 hours, depending on the service. We are happy to discuss extended hire times or tailor a package to suit your event schedule.

What safety measures do you have in place?

✔️ All our soft play, inflatables, and equipment are fully sanitised before and after each hire. And are pipa annually
✔️ Our team follows strict health & safety guidelines.
✔️ Our entertainers and mascots are trained professionals are DBS checked and ensure a safe, fun experience.
✔️ We have full public liability insurance for peace of mind.

Do you require a deposit to book?

Yes, we may require a small deposit to secure your booking, with the balance payable before or on the day of the event. We will confirm all payment details when you book.

How far in advance should I book?

We recommend booking as early as possible, especially for peak seasons like school holidays and festive periods. Popular dates can fill up quickly, so don’t miss out!